Voitanos LLC (the “Company”) respects the privacy concerns of the users of its website, voitanos.io and the services provided therein (the “Site”). The Company thus provides this privacy statement to explain what information is gathered during a visit to the Site and how such information may be used.
Use of Information
As a general policy, no personally identifiable information, such as your name, address, or e-mail address, is automatically collected from your visit to the Site. However, certain non-personal information is recorded by the standard operation of the Company’s internet servers. Information such as the type of browser being used, its operating system, and your IP address is gathered in order to enhance your online experience.
The Site’s various mailing lists, downloads, special offers, contests, registration forms, and surveys may request that you give us contact information such as your name and e-mail address, demographic information such as your age and gender, and personal preference information such as your preferred software and interests. Information submitted at the time of submission will be used by the Company only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site. Personally identifiable information is never sold or leased to any third parties. With your permission, we may use your contact information to send you information about our company and products. You may always opt-out of receiving future mailings using the instructions provided in every email. The Company does not store any credit card information it may receive in regard to a specific transaction and/or billing arrangement except as necessary to complete and satisfy its rights and obligations with regard to such transaction, billing arrangement, and/or as otherwise authorized by a user.
The Company may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the Company’s rights or property, other users of the Site, or anyone else that could be harmed by such activities.
How your Information Is Used
The Site is implemented using different software as a service (SaaS) products. Kajabi hosts the website, store and customer membership to the video products purchased. Wistia delivers videos delivered on the website. Drip delivers emails. When you provide your name and email to the Company and/or Site, it is preserved in Kajabi, Drip and Wistia Company accounts.
Your name and email are required to maintain an account in Kajabi, to login and to access purchased products on the Site.
If you are a customer of the Company, your information is kept unless you request the Company delete it. If you are not a customer but provided your information as part of watching a video or subscribing to an email list, your information is kept until you are no longer active on the Site or interacting with mailings for a period of six months.
Purchasing a product on the Site (including free products), signing up to a Company email list on the Site or submitting your email in a video on the Site grant the Company rights to use your data. The Company uses your email to notify you of news, promotions, marketing related information and content updates of the Company’s products.
Every email contains a self-service, one-click unsubscribe to manage your list membership or unsubscribe from all future emails.
Your data is never shared with third parties.
Controlling your Information
The Company will notify you within 72 hours of learning if your data has been compromised or when learning if a service used to implement the Site is compromised notifies the Company of a breach.
Children Age 13 and Under
The Company recognizes the special obligation to protect personally identifiable information obtained from children age 13 and under. AS SUCH, IF YOU ARE 13 YEARS OLD OR YOUNGER, THE COMPANY REQUESTS THAT YOU NOT SUBMIT ANY PERSONAL INFORMATION TO THE SITE OR TO THE COMPANY. If the Company discovers that a child age 13 or younger has signed up on the Site or provided us with personally identifiable information, we will delete that child’s identifiable information from our records.
The Company nonetheless encourages parents to go online with their kids. Here are a few tips to help make a child’s online experience safer:
- Teach kids never to give personal information, unless supervised by a parent or responsible adult. Includes name, address, phone, school, etc.
- Know the sites your kids are visiting and which sites are appropriate.
- Look for Website privacy policies. Know how your child’s information is treated.
- Check out the FTC’s site for more tips on protecting children’s privacy online
Cookies are pieces of information that a website transfers to an individual’s computer hard drive for record-keeping purposes. Cookies make using our Site easier by, among other things, saving your passwords and preferences for you. These cookies are restricted for use only on our Site, and do not transfer any personal information to any other party. Most browsers are initially set up to accept cookies. You can, however, reset your browser to refuse all cookies or indicate when a cookie is being sent. Please consult the technical information relevant to your browser for instructions. If you choose to disable your cookies setting or refuse to accept a cookie, some parts of the Site may not function properly or may be considerably slower.
The Company uses the following cookies on the Site:
|Kajabi session cookie||Tracks your active admin session so you don’t need to re-login|
|Kajabi affiliate token||Tracks which affiliate has referred an offer purchase|
|Admin bar hidden||Tracks whether the user wishes their admin previewing bar to be hidden|
|Drip||Associates your browsing session with your account|
|WistiaTracks your video player options when watching video; configures Wistia to not use HTTP2 push technology when watching videos.|
|Google Analytics||Tracks statistical usage & telemetry information by using a unique identifier to recognize users on returning visits over time.|
|Microsoft Azure Application Insights||Tracks statistical usage & telemetry information by using a unique identifier to recognize users on returning visits over time|
|Twitter ad conversions||Register a visit to a page on the Site for the purpose of tracking a conversion by user clicking on a Company ad in Twitter|
|Facebook tracking pixel||Register a visit to a page on the Site for the purpose of tracking a conversion by user clicking on a Company ad in Facebook & to target Company content to the user when they visit Facebook|
Neither the Company nor the Site knowingly permit the use of malware, spyware, viruses, and/or other similar types of software.
Links to External Sites
Bulletin Boards and Chat Areas
Guests of the Site are solely responsible for the content of messages they post on the Company’s forums, such as chat rooms and bulletin boards. Users should be aware that when they voluntarily disclose personal information (e.g., user name, e-mail address, phone number) on the bulletin boards or in the chat areas, that information can be collected and used by others and may result in unsolicited messages from other people. You are responsible for the personal information you choose to submit in these instances. Please take care when using these features. Choice/Opt-Out: The Site may provide you the opportunity to opt-in to receive communications from us at the point where we request information about you. You always have the option of removing your name from any e-mail list in order to discontinue any such future communications. In order to ensure immediate removal from any list, please follow the specific instructions set forth within the communications you receive from the Company which you no longer wish to receive. If you are unsuccessful in completing the instructions specified in any such communication, please contact us , including a copy of the undesired email attached to the request, and state you wish to be removed from the mailing list.
Contact Information for Complaints or Concerns
If you have any complaints or concerns about the Company or about this privacy statement, please contact us via one of the two methods:
- email: [email protected]
- postal mail: Voitanos LLC, 13720 Old St Augustine Road, Suite 8-312, Jacksonville, FL 32258, United States
Information provided by you via general e-mail inquiries to the Company such as your e-mail address is used only to respond to your inquiries in the ordinary course of business and is never shared with third parties.
Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, The Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to the Company, you accept that you do so at your own risk.
Your Acceptance of These Terms
Last Updated: August 21, 2020