Hi 👋, I’m Andrew Connell, the person behind Voitanos. Do you have a topic questions?
A technical & development questions, those are topic questions. They’re the type of questions you’d ask in a forum.
That’s what this page is addressing.
If your question is unique to you, like you need to change your email address, have a billing question, lost access to your account, etc… please refer to the contact page to reach out to us.
I don’t answer topic questions 1:1 via email or media platforms (private messages, direct messages, in-app mail, etc). Why? Read the TL;DR below. 👇
Students of my courses
The students of my courses get top priority and all of my courses have various options to get answers to questions.
Not a student of one of my courses?
You can still join the Voitanos Discord community and submit questions to one of the public channels.
Book a 1-on-1 Call with Me!
Regardless if you’re a student of one of my courses or not, you can book a 1:1 call with me to discuss web/cloud developer topics about Microsoft 365, the SharePoint Framework, or Microsoft Teams.
Once you submit the booking & I confirm the time, you’ll receive a calendar invite where we’ll connect via Microsoft Teams.
TL;DR
I do what I do (training & educating developers) because, after many years, I found that what gives me energy is helping others. Seeing that light bulb glow when I unblock someone or when they now understand a previously confusing topic is what drives me to do what I do.
Time permitting, I frequent the communities I prefer and answer developer’s questions. I blogged about the communities I like and where I spend my time here: Where to get answers for your SharePoint Framework questions .
But there’s a problem… it’s impossible not feasible for me to help everyone.
Sometimes I get as few as 10 emails, sometimes over 75 emails, a day from people asking questions. While I enjoy taking the time to answer questions, it’s just not feasible. I could spend well over half my week just answering questions, but let me be blunt: the electric company doesn’t let me pay the bill with “how many questions I answered today.”
Email-based questions are especially hard because it’s 1:1 help… no one else benefits from the discussion. Facebook Messenger, Twitter DM’s & LinkedIn messages are the same. 1:1 isn’t an efficient use of our time… someone else could benefit from this discussion.
I, just like you, have a job and prioritize my customers - the students of my courses - they come first.
So, a few years ago I implemented something that has worked quite well: I don’t answer topic questions 1:1 via email or the other 1:1 social media platforms above. Instead, here’s what I do:
Students of my courses
Leave your comment in the associated Voitanos Discord community channel lesson page in the course. The channel associated with the course is linked below the video & notes on every lesson in the course.
Got a question that’s not related to a specific lesson? Use the private mastermind groups you have access to as a student (only offered in some course bundles). I have multiple blocks of time set aside each week to address these questions. Get the link from your course’s page once you login (the one with the list of chapters in the course).
Some courses offer monthly office hours for students where we have a live group discussions. Invites are sent to the email address that’s tied to your login.
Not a student of one of my courses?
Every week I set aside multiple blocks of time on my calendar to answer questions. Students come first, then questions posted to Discord or public social media posts (Twitter, LinkedIn, comments on my YouTube channel ).
You can still join the Voitanos Discord community and submit questions to one of the public channels.
Time permitting, I’ll then head to the other communities I referenced previously .
Question about something the blog? Every blog post has links where you can comment & continue the discussion on Twitter (not as a DM) or the Voitanos Discord community](https://www.voitanos.io/discord/).
Finally, if you have a question about a project or need some guidance related to Microsoft 365 development, the SharePoint Framework, Microsoft Teams apps, Microsoft Azure, or something else you think I can help with, you can book a 30-minute or 60-minute call with me .