Hi, I’m Andrew Connell, the person behind Voitanos. On this page, learn how you can get your topic questions answered.
What’s a topic question? A technical & development questions, those are topic questions. They’re the type of questions you’d ask in a forum. That’s what this page is addressing.
If your question is unique to you, like you need to change your email address, have a billing question, lost access to your account, etc… please refer to the contact page to reach out to us.
I do what I do (training & educating developers) because, after many years, I found that what gives me energy is helping others. Seeing that light bulb glow when I unblock someone or when they now understand a previously confusing topic is what drives me to do what I do.
Time permitting, I frequent the communities I prefer and answer developer’s questions. I blogged about the communities I like and where I spend my time here: Where to get answers for your SharePoint Framework questions.
But there’s a problem… it’s
hard impossible not feasible to help everyone.
Sometimes I get as few as 10 emails, sometimes over 75 emails, a day from people asking questions. While I enjoy taking the time to answer questions, it’s just not feasible. I could spend well over half my week just answering questions, but let me be blunt: the electric company doesn’t let me pay the bill with “how many questions I answered today.”
Email-based questions are especially hard because it’s 1:1 help… no one else benefits from the discussion. Facebook Messenger, Twitter DM’s & LinkedIn messages are the same. 1:1 isn’t an efficient use of our time… someone else could benefit from this discussion.
I, just like you, have a job and prioritize my customers, the students of my courses - they come first.
So, a few years ago I implemented something that has worked quite well: I don’t answer topic questions 1:1 via email or the other 1:1 social media platforms above. Instead, here’s what I do:
- If you’re a student of one of my courses here at Voitanos, please leave your comment on the lesson page in the course. Every lesson video has comments at the bottom of the page.
- If it’s not related to a specific lesson, use the private mastermind groups you have access to as a student (only offered in some course bundles). I have multiple blocks of time set aside each week to address these questions. Get the link from your course’s page once you login (the one with the list of chapters in the course).
- Some courses offer monthly office hours for students where we have a live group discussions. Invites are sent to the email address that’s tied to your login.
- Question about something the blog? Every blog post has links where you can comment & continue the discussion on Twitter (not as a DM).